Privacy policy
SECTION 1 – INFORMATION WE COLLECT
When you purchase something from our store, we collect the personal information you provide such as your name, billing and shipping address, email address, and payment details.
When you browse our store, we also automatically receive your computer’s IP address to help us understand your browser and operating system.
If you choose to subscribe to our email marketing, we may send you emails about our store, new products, and updates.
SECTION 2 – CONSENT
How do you give consent?
By providing personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collection and use of that information for these specific purposes. If we request your information for a secondary purpose, such as marketing, we will ask you directly for your consent or provide you with an option to decline.
How do you withdraw consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or use your information at any time by emailing us at hello@owcollection.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data is stored securely through Shopify’s data storage, databases, and the Shopify application, all protected by a firewall.
Payment:
If you use a direct payment gateway, Shopify stores your credit card data. It is encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, and then deleted.
All direct payment gateways follow PCI-DSS standards as managed by the PCI Security Standards Council (including Visa, Mastercard, American Express, and Discover).
For more details, please see Shopify’s Terms of Service and Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to provide their services.
Certain providers, such as payment gateways, have their own privacy policies regarding the information we provide. We recommend you read their policies to understand how your personal information will be handled.
Some providers may be located in, or have facilities in, a different jurisdiction than you or us. If you proceed with a transaction involving such providers, your information may become subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission or storage is 100% secure, we comply with PCI-DSS standards and implement additional industry safeguards.
SECTION 7 – COOKIES, ANALYTICS & ADVERTISING
We use cookies and similar technologies to operate our store, analyze performance, and support marketing activities.
Essential cookies
These cookies are required for the website to function and cannot be switched off. They include, for example, cookies that enable shopping cart functionality, secure checkout, and fraud prevention.
Analytics cookies
We use analytics tools (such as Google Analytics) to understand how visitors interact with our website, including which pages are visited and how long users spend on the site. This helps us improve the performance and usability of our store.
Advertising & targeting cookies
We use advertising and marketing technologies (such as Meta/Facebook Pixel and Google Ads) to measure the effectiveness of our campaigns and to show relevant ads on other platforms. These technologies may collect information about your interactions with our website and may involve sharing data with advertising partners.
Depending on your location, the use of analytics and advertising cookies may require your consent or allow you to opt out.
You can manage your cookie preferences at any time via our cookie banner or privacy settings, and you may also disable cookies through your browser settings. Please note that disabling cookies may impact site functionality.
SECTION 8 – U.S. STATE PRIVACY RIGHTS (CALIFORNIA & OTHER STATES)
If you are a resident of certain U.S. states, including California, Colorado, Virginia, Connecticut, and others, you may have additional privacy rights under applicable state privacy laws (such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)).
“Sale” or “Sharing” of personal information
Some data collected through cookies and similar technologies for advertising and analytics purposes may be considered a “sale” or “sharing” of personal information under U.S. state privacy laws.
Your right to opt out
You have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
You can exercise this right by visiting our “Your Privacy Choices” page, which is available via the footer of our website, or by enabling a recognized opt-out preference signal such as Global Privacy Control (GPC) in your browser. This opt-out applies to data collected via cookies and similar technologies used for advertising and analytics.
Opting out does not mean you will stop seeing ads altogether, but the ads you see may be less relevant.
Other rights
Depending on your state of residence, you may also have the right to request access to, correction of, or deletion of your personal information. Requests can be submitted by contacting us at hello@owcollection.com.
Sensitive personal information
We do not use or disclose sensitive personal information for purposes other than those permitted by applicable U.S. state privacy laws.
SECTION 9 – INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. Where required, we rely on appropriate safeguards to protect your personal information.
SECTION 10 – AGE RESTRICTIONS
Our website is not intended for individuals under the age of 16. We do not knowingly collect or sell personal information from minors. If you believe that a minor has provided us with personal information, please contact us so we can take appropriate action.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page and take effect immediately upon publication.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we hold about you, exercise your privacy rights, or request more information, please contact us at: hello@owcollection.com.