Shipping & Delivery
At OW, we offer free worldwide shipping for all orders. With warehouses in both North America and Europe, we're well-equipped to efficiently fulfill your orders and ensure timely delivery, no matter where you're located.
Typically, orders are delivered within 2-4 business days worldwide, although slight delays may occur.
Once your order has been shipped, you'll receive a notification containing tracking information.
If you wish to cancel your order, please contact us before we begin processing and shipping it. Please note that orders cannot be modified after processing.
If you'd like to exchange an order after receiving it, please reach out to us at email@example.com.
It's important to provide accurate shipping addresses. We cannot assume responsibility for items shipped to incorrect addresses provided by the buyer. In cases where the customer provides an incorrect address, any additional shipping fees required to send the package to the correct address will be the buyer's responsibility.